May 01, 2017

ICYMI: Senators Maggie Hassan and Brian Schatz: We Need New Law to Prevent Another United Fiasco

WASHINGTON – Senators Maggie Hassan (D-NH) and Brian Schatz (D-HI) penned a CNN opinion piece explaining why we must pass the Transparency, Improvements, and Compensation to Keep Every Ticketholder Safe (or "TICKETS") Act, a bill that they introduced last week to improve consumer protections for flying travelers and to help prevent future incidents like the one that occurred on United Flight 3411.

CNN Opinion: We need new law to prevent another United fiasco

By Maggie Hassan and Brian Schatz

No passenger should ever experience the mistreatment that occurred on United Flight 3411, when Chicago airport security forcibly dragged a passenger from his seat. Like millions across America, we were outraged by the video that showed a member of the public being treated with such disrespect and inhumanity.

Unfortunately, we have seen this before. For far too long, many in the airline industry have failed to treat paying passengers with fairness and respect.

It is abundantly clear that we need stronger consumer protections for the flying public, and we need them now. That is why we introduced legislation this week with seven of our colleagues to strengthen consumer protections and prevent future incidents like this one.

The bill, called the Transparency, Improvements, and Compensation to Keep Every Ticketholder Safe (or "TICKETS") Act, takes common-sense steps to improve the flying experience for all passengers. […]

Click here for the full opinion piece.

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